Excellent Experience from Start to Finish with the entire SoAZ Pool Team!! From my initial consultation to the completion of my beautiful new pool and spa, every step of the process was handled with the utmost professionalism and expertise. Steve, Itzel, and Justin impressed me with their genuine interest in understanding my vision. They took the time to explain all of the options, walking me through the pros and cons of different designs and materials. This personalized approach made us feel confident that we were in good hands. The SoAZ team used 3D rendering software to give me a virtual tour of my proposed pool, which was incredibly helpful in visualizing the end result. Their creativity and attention to detail ensured that every aspect of the design was tailored to fit my landscape and personal aesthetic needs with my desire to have plenty of space for the pool and the yard for my dogs (some are even in the pictures)! Once the construction began, we were consistently impressed with the professionalism of the crew. Steve (the project manager) kept me informed at every stage, and addressed any questions or concerns I had. The quality of workmanship was evident in each phase, from the precise excavation to the flawless tiling and finish work (they even re-leveled the spa twice JUST to make sure there was an even amount of water slowly spilling over all the champagne spa edges!) Throughout the project, the customer service was exemplary. Everyone we interacted with, from the office staff to the on-site workers, was courteous and dedicated to making the experience as smooth as possible. They went above and beyond to ensure that we were satisfied with every aspect of the project. The finished pool and spa is nothing short of spectacular. The attention to detail and high-quality craftsmanship are evident in every inch of the space. It has transformed my desert of a backyard into a luxurious oasis that we enjoy every day. Friends and family have been equally impressed, and we have received countless compliments on the design and build quality. Even the neighbors throughout the entire street have complemented how perfect everything matches the 3D design we didbefore it all started! I wholeheartedly recommend SoAZ Pools and Steve’s team to anyone considering building a pool or spa! Their expertise, professionalism, and commitment to customer satisfaction make them a standout in the industry. Thank you to Steve and the SoAZ Pools Team for making my dream pool a reality!
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A. Aguirre